SHIPPING POLICY

UK DELIVERY & DISPATCH

Eversaison Ltd delivers to UK addresses supported by checkout. We aim to dispatch in-stock orders on the next working day after receiving your order and successful payment. Our dispatch working days are Monday to Friday, excluding bank holidays in England and Wales. Orders placed on Friday normally dispatch on Monday, unless it is a bank holiday. Any different arrangements for pre-orders or personalised products will be explained before purchase. We will contact you about unexpected delays.

ROYAL MAIL DELIVERY OPTIONS

Royal Mail Tracked 24 aims to deliver on the next working day after dispatch. Royal Mail Tracked 48 aims to deliver within two to three working days after dispatch. These are delivery aims, not guaranteed dates; postcode exceptions and disruption may apply. Delivery estimates start after dispatch.

Available services and charges are shown at checkout before payment. Free standard UK delivery applies to qualifying orders of £60 or more. Any product-specific free-delivery offers apply subject to their displayed conditions.

NEED HELP WITH A DELIVERY?

If your parcel is delayed, missing, damaged or marked delivered when you have not received it, email info@eversaison.com with your order number. We will investigate with Royal Mail and provide any remedy required by law. Products remain our responsibility until received by you or someone you identify to receive them, other than the carrier. Unless we agree otherwise, delivery will be within 30 days of accepting your order. Your statutory rights concerning late delivery remain unaffected.

Check your delivery address before paying. Contact us promptly about errors; we will try to amend the address before dispatch. If an address error supplied by you results in a returned parcel, we will discuss options and agree any reasonable redelivery charge beforehand.